One front desk, one record, every clinician on the same page.
A shared enquiry pipeline, one-click onboarding, one practice calendar and one clinical record, with roles that keep notes private and a PA who runs the admin.
- 30 days free, no card
- From £60 a month per clinician
- Admin and finance users free
Run the practice, not the spreadsheets
No lost referrals
Every enquiry has an owner and a stage the whole team can see.
Consistent records
The same structured assessments, plans and notes across clinicians.
Cash flow in view
Invoices, payments and aged balances for the whole practice.
Oversight without overreach
Practice-wide outcomes, with roles that protect what each person can open.
How a group practice runs on Reach + Within
One pipeline for every clinician
Enquiries land in one shared pipeline. Assign each to a clinician or leave it in the queue, then onboard in one click: the client file opens in Within and the first session is on the practice calendar.
Your PA runs bookings and billing for everyone
The PA books sessions across the team and runs invoices, payments, statements and aged balances. Admin and finance logins are free.
Clinical notes stay with clinicians
PA and accounts roles see what they need to run the practice and nothing more. Notes stay closed to them, even with a direct link.
See how the whole practice is doing
Outcome scales for every client, and a community health graph across the practice that you can filter by clinician, by individual or group work, or by client.
Notes drafted with Assist
With consent, each clinician records in the room or online, or imports a recording. Assist drafts from the transcript and the record; the clinician edits and signs. Group notes record an engagement line for every client who attended.
- Individual and group notes
- Biopsychosocial assessment and treatment plans
- Discharge report and close file
- Report import with an Assist summary
Security, oversight and admin, built in
Enquiry to clinical record
Website enquiries land in Reach and hand off to the client file in Within in one click.
Assist for clinical notes
Ask in your own words. Assist drafts from the transcript and the record; you review and sign.
Online session recording
Record in the room or a Zoom, Teams or Meet call, always with the client's consent.
Recording import
Bring in a Zoom, Teams or Meet recording, or a voice memo, and transcribe it onto the note.
Outcome tracking
PHQ-9, GAD-7 and AUDIT by private link, scored and graphed for each client and the practice.
PA booking and invoicing
Your PA books for every clinician and raises invoices, payments and statements, with no access to notes.
Between-session check-ins
Short mood and sleep check-ins by secure link, with a traffic-light list that shows who needs you.
Clinical alerts
Risk items, such as PHQ-9 item 9, are flagged to your team so they are never missed.
Secure family report links
Share an approved report with a family member or referrer behind an access code. Never internal notes.
Private calendar feeds
Each clinician subscribes to their own schedule, with client initials only. Revocable at any time.
Statements and aged balances
Client statements as PDF and aged balances at 30, 60 and 90+ days, with Excel export.
Roles and audit trail
Clinician, PA and accounts roles, with a record of who viewed or changed what.
From £60 a month per clinician
Admin, finance and management users are free. Your quote shows every cost up front.
Built inside a working rehab running across two registered facilities, where it holds up to special audit reviews by the relevant authorities.
Questions practices ask
Can admin staff see clinical notes?
No. PA, admin and accounts roles see what they need to run the practice, such as bookings and invoices, but cannot open clinical notes, even with a direct link. Admin and finance users are free.
How much does it cost?
Therapists and group practices pay per clinician per month, and admin, finance and management users are free. Use the quote form and we'll send your exact figure within 1 business day, with every cost shown up front. Rehabs and treatment centres get a tailored quote.
Is there a free trial?
Yes. Therapists and group practices get 30 days free, with no card needed. Your trial starts with demo clients so you can try everything safely. You move to real clients once the data agreement and client consent are in place. Rehabs and treatment centres start with a tailored quote, then 14 days of guided access with demo data.
Can I import my old notes?
Yes. You can upload PDF or image reports into a client's history, with an optional Assist summary. Bulk data migration is quoted, because the work depends on the format and quality of your existing records.
Where is client data hosted?
Client data in Reach + Within is hosted in the EU (Netherlands), for both UK and South African customers. See the security page for how we support your POPIA and UK GDPR obligations.
Bring your whole team onto one system
30 days free for therapists and group practices, starting with demo clients. No card needed.