See Reach + Within in action

A new client fills in the contact form on your practice website. Consent to store the message is captured with the enquiry. No inbox to watch. The enquiry is already in Reach. Reach: every new enquiry as a card, with its source. Open the card: contact details are filled in from the form. Give it an owner and add a note. Then move it along: Enquiry, Next steps, Onboarded. The card now sits in Next steps, with the history kept.

Next steps: the client is ready to start. Onboard: choose the first session and the clinician. One click onboards the client and books the first session. Onboarded. The client file is created in Within at the same moment. Within: the client file is open and filled in. Nothing typed twice. And the first session is already on the practice calendar.

A client file in Within: history, assessment, treatment plan and notes, in order. Open today's individual session note. Record the client's consent on the note before you record. Record in the room, record an online Zoom, Teams or Meet session, or import a recording. The full transcript stays on the note. Ask Assist in your own words. It reads the transcript, the client record and recent sessions. Assist drafts. It never diagnoses and never signs. You decide what goes in the note. Add a reviewed draft to the right field with one click. Then edit, sign and save to the client file.

Within: every open client file in one place. Open a client file. Outcome scales live on the file. Assign PHQ-9, GAD-7 or AUDIT, weekly or fortnightly. The client completes each scale on a private link. Scores are added up for you. PHQ-9 over eight weeks: from moderately severe to minimal. GAD-7 sits alongside, so progress is easy to show. Community health: the whole practice at a glance. Filter by clinician, by individual or group work, or by client. Average mood and scale scores, week by week.