Draft — not final. This text is a working draft for review. It is not legal advice and it is not yet the agreement that will apply to the product.
Privacy notice
This draft describes the Reach Within marketing website at reachwithin.app. It does not describe the privacy terms of the Reach or Within products. Those terms will be published before anyone is given access to client records in the product.
Who this draft is about
Reach + Within is a trading name of Liberty Home Lodge (Pty) Ltd, registered in South Africa, company registration number 2026/431933/07. It operates this website and is the responsible party for the details you send through it. Registered with the Information Regulator (South Africa), registration number 2026-068259. We are based in Cape Town, South Africa.
What you can send us
The start, demo and contact forms ask for your name, email address, and, depending on the form, your practice or organisation, your role, the kind of setting you work in, and a message. Please do not send clinical notes or a client's health information through these forms.
Why we keep those details
We keep them so we can read your request and reply. That includes arranging a demo, talking about early access, and answering a question.
Where the details go
Submissions are stored so the Reach Within team can read them in a private list that is not linked from this website. Each enquiry is also emailed via Microsoft 365 to vincent@reachwithin.app, and passed to Reach, our own enquiry system, so the team can reply.
How long we keep them
A retention period is not fixed in this draft. Do not read this page as a promise that enquiry details are deleted after a stated number of days.
Selling enquiry details
This draft does not authorise the sale of the details you send through these forms. A lawyer still needs to confirm the final wording.
Children
This website is for clinicians in private practice, and for teams asking for a demo. It is not directed at children.
How this website is measured
Page views are counted on this website's own server. There is no third-party analytics service and no analytics cookie. A session identifier stays in session storage until the tab session ends, with the landing page, the referring site, the campaign parameters from the address, and any ad click identifiers on that address (gclid, fbclid and li_fat_id). Those details are stored with the enquiry and passed to Reach with it. If your browser sends Do Not Track or Global Privacy Control, the visit is not recorded and those identifiers are not kept. Your IP address is not stored. A daily hash of the address and browser is used only to estimate unique visitors, and that salt changes each day.
How to reach us about this draft
Our Information Officer is Vincent Conlon. Send privacy requests (access, correction, deletion or objection) to vincent@reachwithin.app.