Admissions, clinical care, nursing and families, connected.
Built inside a working rehab for residential and outpatient programmes in substance use and mental health services. One system for admissions, the clinical record, medication, outcomes and audits.
- Two registered facilities
- Special audit reviews
- Client data hosted in the EU
Made in a rehab, for rehabs
Reach + Within runs a working rehab across two registered facilities, used daily by admissions, clinicians, nurses and accounts.
Built inside a working rehab running across two registered facilities, where it holds up to special audit reviews by the relevant authorities.
How a treatment centre runs on Reach + Within
From first call to admission, without retyping
Enquiries and referrals arrive in Reach with their source. Track them through to admission, then admit in one click: the client file opens in Within and the first session is booked.
The whole stay in one file
Biopsychosocial assessment, treatment plan, individual and group notes, incident and behaviour logs and the discharge report, with Assist drafting from consented recordings and every note signed by the clinician.
See how the community is doing
Scheduled scales at admission and set intervals, self-completed by clients, with a community health graph across the centre and alerts on items that need attention.
Ready for review, every day
Role-based access for clinicians, nurses, admissions and finance, a full audit trail, and client records you can print or export when a review comes round.
Medication and nursing, on the same record
Nursing
Nursing admission, follow-up and discharge. Vitals with numeric weight and automatic BMI.
eMAR
Electronic medication administration with sign and countersign.
E-scripts
Imported from a dedicated scripts inbox, sorted by approved sender, then reviewed and approved.
Scheduled-drug register
Kept alongside the eMAR.
Ward and patient stock
Ward stock and patient-own stock, with counts.
Withdrawal scales
CIWA-Ar and COWS with scoring keys and flags.
Nursing, eMAR and e-scripts are part of the rehab edition and are not shown in the practice demos above.
Keep families informed and finance in order
Secure family report links
Families and referrers see approved reports only, never internal notes. Behind a separate access code, revocable, every view logged.
Audit trail
Every view and change recorded against the user who made it, so you can show who did what, and when.
Finance
Invoicing, statements and aged balances. Finance sees commercial information only.
Everything built in
Enquiry to clinical record
Website enquiries land in Reach and hand off to the client file in Within in one click.
Assist for clinical notes
Ask in your own words. Assist drafts from the transcript and the record; you review and sign.
Online session recording
Record in the room or a Zoom, Teams or Meet call, always with the client's consent.
Recording import
Bring in a Zoom, Teams or Meet recording, or a voice memo, and transcribe it onto the note.
Outcome tracking
PHQ-9, GAD-7 and AUDIT by private link, scored and graphed for each client and the practice.
PA booking and invoicing
Your PA books for every clinician and raises invoices, payments and statements, with no access to notes.
Between-session check-ins
Short mood and sleep check-ins by secure link, with a traffic-light list that shows who needs you.
Clinical alerts
Risk items, such as PHQ-9 item 9, are flagged to your team so they are never missed.
Secure family report links
Share an approved report with a family member or referrer behind an access code. Never internal notes.
Private calendar feeds
Each clinician subscribes to their own schedule, with client initials only. Revocable at any time.
Statements and aged balances
Client statements as PDF and aged balances at 30, 60 and 90+ days, with Excel export.
Roles and audit trail
Clinician, PA and accounts roles, with a record of who viewed or changed what.
Every centre is different
Tell us about your beds, team and programmes and we'll send a tailored quote within 1 business day.
Prefer to give us the full picture? Use the detailed rehab questionnaire.
- Tell us about your centre using this form or the detailed questionnaire.
- We email a tailored quote within 1 business day, with every cost up front.
- Your team gets 14 days of guided access with demo data.
- We plan setup, forms, users and data migration with you.
Tell us about your centre
We reply within 1 business day with a tailored quote, then 14 days of guided access with demo data.