For individual therapists and counsellors

Your whole practice in one calm place.

Enquiries, onboarding, session notes, outcome scales and invoices, connected. Assist drafts your notes from consented recordings, so writing up starts from a draft, not a blank page.

  • 30 days free, no card
  • From £60 a month per clinician
  • Admin users free
Session notes with Record, Transcribe and Assist0:52
Why therapists choose it

Built around the work between sessions

Less admin per client

Details from the enquiry flow into the client file and the first booking. Nothing typed twice.

Notes you can trust

Structured session notes with Assist drafting from the transcript. You stay the author and the signature.

Progress on record

Outcome scores graphed per client, with between-session check-ins by secure link.

See it in action

Three minutes that show the difference

Step 1: Enquiries

Reply to every new client, on time

Enquiries from your website arrive in Reach as cards, not buried in email. Add a note, move them to Next steps, and see at a glance who is waiting for you.

An enquiry, captured from your website0:56
Step 2: Session notes

Start every note from a draft

With the client's consent, record the session in the room or online, or import a recording. Ask Assist for bullet-point notes, a summary or what to follow up. Edit, sign and save.

Session notes with Record, Transcribe and Assist0:52
Step 3: Outcomes

See, and show, how clients are doing

Send PHQ-9 and GAD-7 by private link on a schedule. Scores are added up and graphed over time, ready for supervision, reviews and conversations with clients.

Outcome scales and the community health graph0:46
Got a PA or admin help?

Hand over bookings and billing

Add a PA for free. They book sessions and run invoices, payments, statements and balances, without ever opening your clinical notes.

  • PA and accounts logins are free
  • Invoices and statements as PDF
  • Aged balances with Excel export
  • Private calendar feed, client initials only
Your PA books sessions and runs billing0:55
Included as standard

Everything you need from day one

  • Enquiry to clinical record

    Website enquiries land in Reach and hand off to the client file in Within in one click.

  • Assist for clinical notes

    Ask in your own words. Assist drafts from the transcript and the record; you review and sign.

  • Online session recording

    Record in the room or a Zoom, Teams or Meet call, always with the client's consent.

  • Recording import

    Bring in a Zoom, Teams or Meet recording, or a voice memo, and transcribe it onto the note.

  • Outcome tracking

    PHQ-9, GAD-7 and AUDIT by private link, scored and graphed for each client and the practice.

  • PA booking and invoicing

    Your PA books for every clinician and raises invoices, payments and statements, with no access to notes.

  • Between-session check-ins

    Short mood and sleep check-ins by secure link, with a traffic-light list that shows who needs you.

  • Clinical alerts

    Risk items, such as PHQ-9 item 9, are flagged to your team so they are never missed.

  • Secure family report links

    Share an approved report with a family member or referrer behind an access code. Never internal notes.

  • Private calendar feeds

    Each clinician subscribes to their own schedule, with client initials only. Revocable at any time.

  • Statements and aged balances

    Client statements as PDF and aged balances at 30, 60 and 90+ days, with Excel export.

  • Roles and audit trail

    Clinician, PA and accounts roles, with a record of who viewed or changed what.

Pricing

From £60 a month per clinician

Your quote gives the exact figure for your practice, with every cost up front. 30 days free, no card needed.

Built inside a working rehab running across two registered facilities, where it holds up to special audit reviews by the relevant authorities.

Security, POPIA and UK GDPR

Questions therapists ask

What does Assist do?

Assist drafts. The clinician reviews, edits and signs. With the client's consent, a session can be recorded and transcribed, and you can ask Assist in your own words: for bullet-point notes, a summary, follow-ups or themes across recent sessions. It does not diagnose and it never signs the record.

Can I record online sessions or import a recording?

Yes. Record in the room, record an online Zoom, Teams or Google Meet session from the browser tab, or import a recording you made elsewhere, including a voice memo. Recording is always optional and only with the client's consent.

Which outcome scales are included?

PHQ-9, GAD-7 and AUDIT. You assign a scale weekly or fortnightly, the client completes it on a private link, it is scored automatically, and scores are graphed over time on the client file and across the practice.

Where is client data hosted?

Client data in Reach + Within is hosted in the EU (Netherlands), for both UK and South African customers. See the security page for how we support your POPIA and UK GDPR obligations.

Can I cancel and export my data?

Yes. You can cancel at any time and export your data. Nothing auto-charges at the end of the free trial.

Try it with demo clients first

30 days free for therapists and group practices, starting with demo clients. No card needed.